Terms of Use

1. Terms

By accessing the website at csrhat.com a division of DCSRHAT Pvt. Ltd., you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

  1. Permission is granted to access website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
    1. modify or copy the materials;
    2. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    3. attempt to decompile or reverse engineer any software contained on csrhat.com a division of DCSRHAT Pvt. Ltd. website;
    4. remove any copyright or other proprietary notations from the materials; or
    5. Transfer the materials to another person or “mirror” the materials on any other server.
  2. This license shall automatically terminate if you violate any of these restrictions and may be terminated by csrhat.com a division of DSCRHAT Pvt. Ltd. at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

  1. The materials on csrhat.com a division of DCSRHAT Pvt. Ltd. website are provided on an „as is‟ basis. csrhat.com a division of DCSRHAT Pvt. Ltd. makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
  2. Further, csrhat.com a division of DCSRHAT Pvt. Ltd. does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall csrhat.com a division of DCSRHAT Pvt. Ltd. or its any associates be liable for any damages (including, without limitation, damages for loss of data or anymeans, or due to any interruption) arising out of the use or inability to use the materials on csrhat.com a division of DCSRHAT Pvt. Ltd. website, even if csrhat.com a division of DCSRHAT Pvt. Ltd. or their authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of materials

The materials appearing on csrhat.com a division of DCSRHAT Pvt. Ltd. website could include technical, typographical, or photographic errors. csrhat.com a division of DCSRHAT Pvt. Ltd. does not warrant that any of the materials on its website are accurate, complete or current. csrhat.com a division of DCSRHAT Pvt. Ltd. may make changes to the materials contained on its website at any time without notice. However csrhat.com a division of DCSRHAT Pvt. Ltd. does not make any commitment to update the materials.

6. Links

csrhat.com a division of DCSRHAT Pvt. Ltd. has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by csrhat.com a division of DCSRHAT Pvt. Ltd. of the site. Use of any such linked website is at the user‟s own risk.

7. Modifications

csrhat.com a division of DCSRHAT Pvt. Ltd. may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Mumbai, Maharashtra, India and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Online Donations Refund Policy

Online donations are accepted on our website csrhat.com a division of DCSRHAT Pvt. Ltd. through participating payment gateways. Such Donations are available for refunds (to the original payment method) for upto 3 days. After a period of 3 days, refund requests made will be handled on a case-to-case basis. Fraudulent transactions are refunded if brought to the notice of the foundation through legal/banking channels.

Refund and Cancellation

Refund for Charge Back Transaction In the event there is any claim for/ of the chargeback by the User for any reason whatsoever, such User shall immediately approach csrhat.com a division of DCSRHAT Pvt. Ltd., with his/ her claim details and claim a refund from Csrhat.com a division of DCSRHAT Pvt. Ltd., alone. Such refund (if any) shall be affected only by csrhat.com a division of DCSRHAT Pvt. Ltd., via payment gateway or by means of a demand draft or such other means as Csrhat.com a division of DCSRHAT Pvt. Ltd., deems appropriate. No claims for refund/ chargeback shall be made by any User to the Payment Service Provider(s) and in the event, such claim is made it shall not be entertained.

In these Terms and Conditions, the term “Charge Back” shall mean, approved and settled credit card or net banking purchase transaction(s) which are at any time refused, debited or charged back to merchant account (and shall also include similar debits to Payment Service Provider‟s accounts, if any) by the acquiring bank or credit card company for any reason whatsoever, together with the bank fees, penalties and other charges if any incidental thereto.

Refund for fraudulent/duplicate transaction(s): The User shall directly contact csrhat.com a division of DCSRHAT Pvt. Ltd., for any fraudulent transaction(s) on account of misuse of Card/ Bank details by a fraudulent individual/party and such issues shall be suitably addressed by Csrhat.com a division of DCSRHAT Pvt. Ltd., & Bank in line with their policies and rules.

Server Slow Down/Session Timeout: In case the Website or Payment Service Provider‟s webpage, that is linked to the Website, is experiencing any server related issues like „slow down‟ or „failure‟ or „session timeout‟, the User shall, before initiating the second payment,, check whether his/her Bank Account has been debited or not and accordingly resorts to one of the following options:

In case the Bank Account appears to be debited, ensure that he/ she does not make the payment twice and immediately thereafter contact Csrhat.com a division of DCSRHAT Pvt. Ltd., via e-mail or any other mode of contact as provided by csrhat.com a division of DCSRHAT Pvt. Ltd., to confirm payment.

In case the Bank Account is not debited, the User may initiate a fresh transaction to make payment.

However, the User agrees that under no circumstances the Payment Gateway Service Provider shall be held responsible for such fraudulent/duplicate transactions and hence no claims should be raised to Payment Gateway Service Provider No communication received by the Payment Service Provider(s) in this regard shall be entertained by the Payment Service Provider(s).

AML Policy

I. SCOPE AND APPLICABILITY

  1. csrhat.com a division of DCSRHAT Pvt. Ltd. is committed to ensuring that it maintains ethical practices, complies with applicable law and its crowd funding platform is not used for funding illegal activities. To achieve this objective we have prepared this Anti-Money Laundering Policy (“AML Policy”). This policy is in addition to your obligations under applicable laws on the prevention of money laundering and does not detract in any manner from those obligations. We urge you to be aware of your obligations under such applicable laws. csrhat.com a division of DCSRHAT Pvt. Ltd. ability to comply with its obligations under applicable law is dependent on your cooperation and we seek your cooperation via this policy.
  2. To ensure that we are not involved in any transactions that are known or suspected to be means of laundering money if any suspicious activity is noticed, users of the csrhat.com a division of DCSRHAT Pvt. Ltd. platform are urged to promptly contact government authorities to facilitate any action that may be needed.
  3. This money laundering policy applies to all persons using and accessing csrhat.com a division of DCSRHAT Pvt. Ltd. platform. This includes all donors, contributors, campaigners, and persons visiting our platform. All these persons are collectively referred to as “Users” or “users”.

II. WHAT CONSTITUTES MONEY LAUNDERING AND SUSPICIOUS TRANSACTIONS

  1. “Money laundering” is largely understood to mean any act or attempt (directly or indirectly and even by association in one step of a series of transactions) to conceal or disguise the origin and ownership of proceeds obtained illegally, such that it appears to have originated from legitimate sources; thus avoiding prosecution, conviction and confiscation of such proceeds. Terrorist organizations, tax evaders, smugglers, persons involved in bribery or any persons that receive money for illegal activities and/or through illegal means may launder money.
  2. Recognizing transactions involving money laundering requires awareness of possible suspicious activity, which may arise at any time. Below is an indicative list of actions that persons associated with csrhat.com a division of DCSRHAT Pvt. Ltd. should be careful of. This list is not exhaustive, as every circumstance is not foreseeable. However, regardless of appearing together or individually, please be aware of the following situations that may be indications of money laundering activity:
    1. Users that are reluctant to provide complete information, or those that provide incomplete, false or suspicious information and/ or are unwilling to comply with csrhat.com a division of DCSRHAT Pvt. Ltd. identification requirements;
    2. Users that appear as agents or representatives for other individuals or organizations, but refuse to provide complete information about such individuals or organizations;
    3. Any person, including a csrhat.com a division of DCSRHAT Pvt. Ltd. employee, that is concerned about or seeks to avoid any reporting requirements or refuses to maintain required records;
    4. Payments made in cash or cash equivalents only (such as money orders, traveller‟s cheques, internet currencies or prepaid cash cards);
    5. Donations of large amounts that appear to be out of place or inconsistent with normal donation patterns, in the absence of any legitimate requirement for such donation;
    6. Requests for payments to be made in unrelated countries or to third parties;
    7. Multiple partial payments from various parties on behalf of a single user and/or multiple partial payments from various locations;
    8. Users making payments in one form, then requesting refunds in other forms (for example, making payments by credit card, but requesting refunds in cash or by wire transfers);
    9. Users making contributions, followed by immediate requests to wire out or transfer the funds to a third party or firm, without connected purposes;
    10. Users requesting for donations to be paid in cash or wired to a third party or firm, without connected purposes;
    11. On-boarding of users by csrhat.com a division of DCSRHAT Pvt. Ltd. employees based on incomplete information or in contravention of csrhat.com a division of DCSRHAT Pvt. Ltd. policies;
    12. Acceptance of incentives by a csrhat.com a division of DCSRHAT Pvt. Ltd. Employee for breaching csrhat.com a division of DCSRHAT Pvt. Ltd. policies;

III. STEPS TO ENSURE COMPLIANCE

  1. Compliance with Applicable Law: Users must, at all times, ensure that they access and/ or utilize csrhat.com a division of DCSRHAT Pvt. Ltd. platform in compliance will all applicable law. Users contributing or donating to campaigns should also ensure that no funds used to contribute or donate to a campaign originate from any unlawful activity. Similarly, users collecting funds for a campaign must ensure that they are not used for any illegal purpose.
  2. Reporting Suspicious Activity: Users must, and without delay, report to relevant government authorities any suspicious activity or any form that they might come across while accessing or using csrhat.com a division of DCSRHAT Pvt. Ltd. platform.

IV. ACTION BY CSRHAT.COM A DIVISION OF DCSRHAT PVT. LTD.

Upon receiving knowledge of suspicious transactions or any breach of applicable law or this policy, csrhat.com a division of DCSRHAT Pvt. Ltd. may take one or more of the following steps:

  1. Probe into the incident;
  2. Report the incident directly to the appropriate government authority;
  3. Suspend or delete a campaign;
  4. Suspend or delete the user account(s);
  5. Other steps/actions that csrhat.com a division of DCSRHAT Pvt. Ltd. may deem appropriate.

V. CONSEQUENCES OF AML POLICY VIOLATIONS

Users agree that irreparable damage would occur to csrhat.com a division of DCSRHAT Pvt. Ltd. if any of the provisions of this AML Policy are not complied with. Accordingly, users agree that csrhat.com a division of DCSRHAT Pvt. Ltd. is entitled to claim damages from users for violating this AML Policy in addition to any other remedy to which they are entitled at law or in equity.

VI. NO LIABILITY

To the extent permitted under applicable law, csrhat.com a division of DCSRHAT Pvt. Ltd. shall have no liability in respect of any illegal transactions that take place on its platform. csrhat.com a division of DCSRHAT Pvt. Ltd. shall also not be liable for any consequences (monetary or otherwise) suffered by the stakeholders of a campaign or other users if it takes action (in its sole discretion) pursuant to this policy and applicable law.

VII. COMPLIANCE AND CO-OPERATION

This policy must be complied with by the user in addition to the local laws applicable to the users in their home jurisdictions. Users agree that upon being requested by csrhat.com a division of DCSRHAT Pvt. Ltd. or its legal counsel or any government authorities they shall fully cooperate with them in any formal or informal inquiry, investigation or other proceedings. In this regard, users agree that they will promptly provide all information or documents they may possess relevant to the inquiry, investigation or legal action or proceeding without any demur and at their own costs.

VIII. MAINTENANCE AND DISCLOSURE OF RECORDS

To help us comply with applicable law we obtain and record information that identifies users on our platform. This means we must ask you for certain identifying information, including copies of government-issued ID and such other information or documents that we consider appropriate to verify your identity. csrhat.com a division of DCSRHAT Pvt. Ltd. hereby reserves the right to maintain records confirming the identity of its users and the transactions undertaken by them for as long as may be required under applicable law. csrhat.com a division of DCSRHAT Pvt. Ltd. also reserves the right to disclose this information to government authorities in case of any inquiry, investigation or other proceedings initiated by them.

IX. GOOD FAITH

No policy, law or code of conduct can foresee every situation, and csrhat.com a division of DCSRHAT Pvt. Ltd. relies on the good faith of its users to promptly report any concerns to us and government bodies envisaged by this AML Policy to government authorities. csrhat.com a division of DCSRHAT Pvt. Ltd. Presumes that all information (including documents relating to the identity of its users) is true and accurate and the users represent the same to csrhat.com a division of DCSRHAT Pvt. Ltd. by virtue of using the services of Csrhat.com a division of DCSRHAT Pvt. Ltd.

X. AMENDMENT

csrhat.com a division of DCSRHAT Pvt. Ltd. reserves the right to modify and amend this AML Policy at any time. csrhat.com a division of DCSRHAT Pvt. Ltd. will not be liable to any users or third parties for any modification or amendment. Users are recommended to review the AML Policy from time to time, for the most up-to-date version. In the event of modification or amendment to the AML Policy, continued use of the csrhat.com a division of DCSRHAT Pvt. Ltd. platform, after notice of material changes, will constitute acceptance of the modified or amended terms. If the modifications or amendments to the AML Policy are not acceptable by any registered users, the only remedy would be to cease usage of the csrhat.com a division of DCSRHAT Pvt. Ltd. platform, by deleting the relevant account or writing to us at feedback@csrhat.com

XI. GOVERNING LAW

Any dispute or claim relating in any way to this AML Policy is subject to the exclusive jurisdiction of the courts in Mumbai. Laws prevailing in India, without regard to principles of conflict of laws, will govern this AML Policy and any dispute related to/arising from this AML Policy, between Csrhat.com a division of DCSRHAT Pvt. Ltd. and the concerned user.

XII. SURVIVAL

This AML Policy will survive the termination of csrhat.com a division of DCSRHAT Pvt. Ltd. relationship with the concerned user.

XIII. QUERIES

Should have any queries or require any assistance in relation to this policy, please write to us at feedback@csrhat.com